Summary
Fanglin Chen is an Engineering Manager with 11 years of experience who leads search and AI-driven product efforts for e-commerce, currently heading Search engineering at Michaels.com. He built and scaled a search platform from the ground up, guiding a 20-person cross-functional team to re-platform Michaels.com and integrate a third-party marketplace while driving measurable conversion improvements. With a PhD in Human-Computer Interaction from Carnegie Mellon and prior research at Dartmouth, he blends deep academic expertise in conversational AI, visual search, and HCI with pragmatic product delivery. Fanglin’s strength is translating user behavior and ML signals into robust, extensible architectures that reduce search time and improve relevance. He is known for fostering collaborative, learning-focused teams and for balancing technical rigor with stakeholder communication to align roadmaps to business impact. Less obvious: his background in personal-data architectures and privacy-aware intelligent agents informs pragmatic trade-offs between personalization and user trust in production systems.
11 years of coding experience
3 years of employment as a software developer
Bachelor’s Degree, Electrical, Electronics and Communications Engineering, Bachelor’s Degree, Electrical, Electronics and Communications Engineering at Nankai University
Master’s Degree, Computer Science, Master’s Degree, Computer Science at Dartmouth College
Doctor of Philosophy (Ph.D.), Human Computer Interaction, Doctor of Philosophy (Ph.D.), Human Computer Interaction at Carnegie Mellon University
Chinese, English