Senior Process Analyst at Tata Consultancy Services
Mumbai, Maharashtra, India
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Summary
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Farhan Engineer is a detail-oriented Senior Process Analyst with nine years at Tata Consultancy Services managing high-stakes consumer account operations for Citibank clients. He is a trusted subject matter expert in sensitive workflows—credit balance refunds, deceased account handling, POA validation, and AML alerts—authorized to review and approve high-risk requests and ensure strict regulatory compliance. Farhan combines frontline transaction verification across multiple payment channels with discreet investigations into unauthorized credits and recalls, maintaining confidentiality and SLA adherence even while coordinating teams in the absence of leadership. Based in Mumbai with a B.Com in Management, he brings a pragmatic mix of process rigor and people coordination that reduces risk and keeps complex financial operations running smoothly.
9 years of coding experience
Bachelors in Commerce - Major Management, Business Administration and Management, General, Bachelors in Commerce - Major Management, Business Administration and Management, General at University of Mumbai
Used to build the mesosphere/spark docker image and the DC/OS Spark package
Contributions:36 pushes, 7 branches in 2 months
mesospheredocker-imagedocker-sparkdockerspark
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