Faris Nassif is a software engineer with eight years of experience specializing in frontend development for large-scale cloud contact center platforms, currently working on Task Management in Genesys Cloud. He progressed from predictive routing in Genesys’ AI group to his current role, blending UI expertise with knowledge of backend systems and AI-driven routing. A First-Class Honours graduate in Software Development from Atlantic Technological University, he brings a pragmatic, product-focused approach shaped by both industry and academic projects. Based in Connacht, Ireland, he maintains a GitHub portfolio of academic and personal projects that reflect continuous learning and hands-on experimentation beyond his day-to-day engineering work.
8 years of coding experience
2 years of employment as a software developer
Bachelor of Science (Honours) in Software Development, Computer Science, First Class Honours, Bachelor of Science (Honours) in Software Development, Computer Science, First Class Honours at Atlantic Technological University
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Faris Nassif - Software Engineer - Task Management Genesys Cloud