Fayez Al Saadi
Senior Support Escalation Engineer
Amman, Amman, Jordan
Summary
👤
Senior🎓
Top SchoolFayez Al Saadi is a Senior Support Escalation Engineer with nine years of hands-on experience in IT infrastructure, systems administration, and enterprise support at Microsoft. He brings deep expertise in virtualization (VMware), storage arrays (HP EVA, 3Par), hyperconverged platforms, backup and disaster recovery, and datacenter security, having achieved 99.9% availability in prior roles. Fayez has led teams, managed substantial budgets, and driven large-scale migrations and Nutanix hyperconverged deployments that delivered cost and operational efficiencies. His background spans on-premises enterprise architectures and cloud technologies, coupled with practical knowledge of Active Directory, Exchange, and network services. Known for turning complex operational challenges into repeatable processes, he also has project leadership experience delivering IT for multi-hundred-million-dollar construction and infrastructure projects. Based in Amman, Jordan, Fayez blends tactical troubleshooting with strategic infrastructure planning, making him effective both in escalation-heavy support and long-term architecture initiatives.
9 years of coding experience
15 years of employment as a software developer
Bachelor of Engineering - BE, Computer Engineering, 3.42/4 GPA, Bachelor of Engineering - BE, Computer Engineering, 3.42/4 GPA at University of Jordan
Github Skills (32)
git10
github10
rbac9
entitlements9
security9
authorization9
abac9
fine-grained-authorization9
zanzibar9
go8
golang8
feathersjs6
nodejs6
api5
browser5
Programming languages (9)
Github contributions (5)
ctoai-test/cto.ai-test
Sep 2017 - Dec 2017
Contributions:23 PRs, 63 pushes, 23 branches in 2 months
ctopythontest-repo
fayezosaadi/React-Docker
Jun 2019 - Jul 2020
Contributions:4 PRs, 29 pushes, 3 branches in 1 year 1 month
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