Summary
Fazle Rabbi is an experienced operations supervisor based in Dhaka with nine years of hands-on leadership across multiple districts for Walton Group, overseeing service operations, parts management, and SOP-driven process improvements. He excels at reducing turnaround time and service bounce by implementing targeted training, backup support strategies, and waste-reduction initiatives that cut parts consumption and unnecessary product replacements. Known for bridging field technicians, regional managers, and technical support, he proactively identifies risks and opportunities to streamline operational workflows and improve customer-facing repair quality. His decade-long career reflects strong communication skills and a pragmatic approach to solving critical operational problems in fast-paced environments. Beyond routine supervision, he contributes to feature-based training for sales points, demonstrating an uncommon blend of operational rigor and commercial awareness.
9 years of coding experience
Manarat international University, Manarat international University at Rajshahi Polytechnic Institute