Summary
Felipe Acosta is a bilingual settlement and immigration specialist with eight years of cross-border client-facing experience, now supporting newcomers in Toronto through the YMCA with digital and pre-arrival services in English and French. He combines strong client intake and CRM skills developed at ProColombia and Expatgroup.co—where he boosted successful applications by 40% and led sales performance—with meticulous case management honed as a debt advisor handling high-volume financial and legal workflows. A BBA in International Business complements his practical strengths in stakeholder coordination, data-driven reporting, and multilingual communication (English, Spanish, French). Coding since 2014, he brings technical fluency that helps him streamline digital resource delivery and CRM processes for immigrant services. Adaptable and results-oriented, Felipe is effective at turning complex requirements into clear, client-ready pathways while thriving in fast-paced, multicultural environments.
8 years of coding experience
Bachelor of Business Administration - BBA, International Business/Trade/Commerce, GPA: 4.5 out of 5.0, Bachelor of Business Administration - BBA, International Business/Trade/Commerce, GPA: 4.5 out of 5.0 at Universidad EAFIT
English, Spanish, French, Portuguese