Felipe Alfaro
Product Owner App & Web at Entel
Chile
Summary
👤
Senior🎓
Top SchoolFelipe Alfaro is a Product Owner for App & Web with 11 years' experience driving digital transformation and customer experience improvements at major Chilean telecom and retail companies. An Industrial Civil Engineer with a master's in marketing, he blends analytical project leadership with product strategy to boost online channel adoption and optimize call center and customer service operations. At Entel he has led cross-functional initiatives across e-commerce, billing, marketing and mobile/web portals, translating business goals into measurable delivery and operational KPIs. He also brings hands-on DevOps experience from open-source infrastructure work—updating Kubernetes runtime components and logging/monitoring stacks—demonstrating comfort with both product and technical execution. Known for strong interpersonal leadership, autonomy and organizational rigor, he often connects strategic vision with tactical delivery across complex, company-wide programs.
11 years of coding experience
5 years of employment as a software developer
Ingeniero Civil Industrial, Industrial Engineering, Ingeniero Civil Industrial, Industrial Engineering at Universidad Central (CL)Master en Dirección de Marketing, Marketing, Master en Dirección de Marketing, Marketing at Universidad Adolfo Ibáñez
Github Skills (15)
elasticsearch-api10
elasticsearch10
elasticsearchquery10
kubernetes10
docker10
nginx10
aws-elasticsearch10
devops10
dockers10
kibana10
kubernetes-pods10
amazon-elasticsearch10
notificationmanager9
prometheus9
alarmmanager9
Programming languages (12)
Github contributions (5)
vmware-archive/kube-prod-runtime
Jun 2018 - May 2019
A standard infrastructure environment for Kubernetes
Role in this project:
DevOps Engineer
DevOps EngineerContributions:110 commits, 47 PRs, 240 pushes in 10 months
Contributions summary:Felipe primarily focused on updating the project's infrastructure and dependencies, specifically switching images and configurations for several components. They modified the image used by Alertmanager, Kibana, and Elasticsearch, leveraging Bitnami images. They also updated the Nginx ingress controller and made adjustments to the fluentd configuration.
vmsdevopsansibleinfrastructurekubernetes
Gamingpc/kube-prod-runtime
Nov 2018 - May 2019
A standard infrastructure environment for Kubernetes
Contributions:13 commits in 5 months
devopsansibleinfrastructurekubernetesminikube
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