Felipe Da Rocha
Deskside Support Technician at Louis Vuitton
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolFelipe Da Rocha is an experienced IT professional with over 10 years in infrastructure, networking and end-user support, currently serving as a Deskside Support Technician for Louis Vuitton in São Paulo. He combines hands-on troubleshooting across Windows and Apple ecosystems with enterprise services like Active Directory, Office 365 and VoIP, and has operated as a second-level liaison between clients and service providers. Felipe’s background includes coordinating LATAM IT operations, managing data center and network projects at Novartis, and network-monitoring roles for large clients such as PepsiCo, reflecting strong vendor negotiation and project implementation skills. Trained in IT management (Universidade Paulista) with CCNA, ITIL and Cobit knowledge, he pairs technical depth with organization, leadership and a focus on service-level metrics. Notably, he has led infrastructure modernization efforts—VoIP migrations and core network redesigns—that improved redundancy and reduced operating costs.
10 years of coding experience
Gestão em Tecnologia da Informação, TI, Gestão em Tecnologia da Informação, TI at Universidade Paulista
English
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (3)
odo8
nodejs5
typescript3
Programming languages (2)
Github contributions (5)
jrsmarcilio/fourfood
Dec 2022 - Jan 2023
Aplicação em desenvolvimento para a disciplina de Dispositivos Móveis (4º período).
Contributions:27 commits, 21 PRs, 12 pushes in 1 month
odoem-desenvolvimentodisciplinadesenvolvimentonodejs
philorocha/philorocha.github.io
Nov 2017 - Apr 2020
Contributions:2 pushes, 1 branch in 2 years 5 months
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