Felipe Gabriel
I.T. Desktop Support Specialist at Baker Botts
Katy, Texas, United States
Summary
👤
Senior🎓
Top SchoolFelipe Gabriel is an experienced I.T. Desktop Support Specialist with over a decade of service desk and helpdesk experience and eight years of hands-on IT operations across corporate, healthcare, and government environments. He brings deep expertise in Active Directory, SCCM/MECM, Microsoft 365/Azure administration, and endpoint security tools like ThreatLocker and BitLocker, routinely handling blended Tier I/II troubleshooting and large-scale Windows migrations. His background includes DoD and Air Force roles where he managed secure communications and client systems, which informs a disciplined approach to compliance and vulnerability management. Felipe has also explored front-end development (Angular/React/Vue), giving him an edge in understanding user-facing issues and collaborating effectively with development teams. Based in Katy, Texas, he combines contractor and in-house experience supporting high-stakes deployments and rapid incident resolution. Notably, he pairs technical troubleshooting with user-training initiatives to reduce repeat incidents and strengthen organizational security posture.
8 years of coding experience
Community College of the Air ForceAssociate of Science (A.S.), Associate of Science (A.S.) at Houston Community College
Portuguese, English, SpanishProgramming languages (7)
Github contributions (5)
oFelipeGabriel/bebox-front
Jan 2020 - Jul 2024
Contributions:2 PRs, 40 pushes, 1 branch in 4 years 6 months
oFelipeGabriel/SpringRest-Vue
May 2019 - Jun 2019
Contributions:32 commits, 28 pushes, 2 branches in 1 month
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