Felipe Kraemer
Senior Support Engineer at e-Core
Rio Grande do Sul, Brazil
Summary
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Senior🎓
Top SchoolFelipe Kraemer is a Senior Support Engineer with over 14 years of experience specializing in Atlassian on-premise and Data Center products, notably Bitbucket and Fisheye/Crucible, and a strong Java development background. He excels at root-cause analysis across complex environments—Windows, Linux, OSX, virtualized hosts and clouds (AWS, GCP, Azure)—and is fluent in a broad toolset including Git, SVN, MySQL, LDAP, NGINX, Docker and Kubernetes. Felipe pairs hands-on troubleshooting with automation: he builds JavaScript Tampermonkey userscripts, Bash tools and CI/CD integrations to streamline support and developer workflows. He has a track record of scaling support across teams during peak demand and proactively feeding product teams with bug reports and feature ideas. Based in Rio Grande do Sul, Brazil, he brings a collaborative, client-focused approach and multilingual communication (Portuguese native, fluent English) to global, remote-first support coverage. An early-career web and ASP developer turned enterprise support engineer, he still blends developer sensibilities into support solutions to close the loop between code and operations.
13 years of coding experience
19 years of employment as a software developer
2009, System Analysis and Development, 2009, System Analysis and Development at Universidade Luterana do BrasilInformatics technical course, Programming languages, Informatics technical course, Programming languages at Colégio Cristo Redentor
English, SpanishGithub contributions (2)
felipekraemer/test
Jun 2012 - Mar 2015
Contributions:7 commits, 2 pushes, 1 branch in 2 years 9 months
felipekraemer/Salao
Feb 2017 - Mar 2017
Contributions:4 pushes, 1 branch in 13 days
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