Summary
Felipe Luna is an experienced IT and technical support specialist with over 25 years in first- and second-level support and a decade working as a software engineer across the full development lifecycle. Based in Mexico City, he has led IT operations, managed email, networks, backups and CCTV projects, and implemented cost-saving measures by configuring and predeploying hardware and Mac systems. He combines hands-on skills—Windows, macOS, Asterisk VoIP, DVR/IP camera systems, printers and VPNs—with remote support and user-facing troubleshooting across multiple sites. At Vexi and prior roles he has been trusted to administer critical communications and biometrics systems, showing a pragmatic focus on reliability and operational efficiency. Notably, his background blends deep field experience (cabling, on-site installs) with software engineering practices that emphasize scalable, maintainable solutions.
10 years of coding experience
Titulado, Profesional técnico en servicio a equipo de computo, Titulado, Profesional técnico en servicio a equipo de computo at Centro de Estudios Tecnológicos, Industriales y de Servicios
English