Summary
Fernanda Lowe is a Billing Application Specialist with 10 years of experience bridging technical support, client success, and data-driven problem solving for top-tier e-commerce clients. Trained in web development and fluent in multiple programming languages since a 2016 bootcamp, she combines hands-on troubleshooting with strategic fraud-fighting solution design at Accertify. Comfortable liaising between engineering teams and clients, she excels at diagnosing root causes and communicating clear remediation plans that build long-term relationships. A lifelong learner, she’s expanded into Data Science and Machine Learning studies at Northwestern and DePaul, exploring how Big Data and AI can create business value. Her background in bilingual roles and corporate operations (including budget and AP management for multinational clients) gives her a rare mix of technical, analytical, and client-facing strengths. She’s a data enthusiast who enjoys turning ambiguous problems into practical, client-focused solutions.
10 years of coding experience
6 years of employment as a software developer
Machine Learning and Deep Learning Program, Machine Learning and Deep Learning Program at DePaul University
Web Development, Web Development at Epicodus
Data Science Bootcamp, Data Science Bootcamp at Northwestern University
ESL, ESL at BIR Training Center
Bachelor’s Degree, Business Administration, Bachelor’s Degree, Business Administration at Centro Universitario Italo Brasileiro
University of São Paulo
Portuguese, English, Spanish