Fernando Aranha
IT Infrastructure Analyst - DSS Serviços De Tecnologia Da Informação LTDA - 007 2022 JUCEMAT at Junta Comercial do Estado de Mato Grosso
Mato Grosso, Brazil
Summary
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Senior🎓
Top SchoolFernando Aranha is an experienced IT infrastructure analyst with eight years managing Windows, Linux and virtualization platforms while driving cloud migrations to Oracle OCI for the Junta Comercial do Estado de Mato Grosso. He combines hands-on network and hardware expertise—structured cabling, managed switches, Hyper-V and VMware—with a strong focus on observability using Zabbix and Grafana to improve uptime and incident visibility. Skilled in ITSM workflows (Freshdesk/CA/ServiceNow), he consistently meets SLAs and sustained a 95% customer satisfaction rate while reducing support calls through remote tools like AnyDesk. Fernando also builds automation and RPA solutions to streamline operations and has led digitization projects, demonstrating both technical depth and project leadership. Currently advancing studies in Management and Data Science, he pairs operational rigor with growing data-driven insight to optimize infrastructure decisions. An often-overlooked strength is his background in end-user training and documentation, which has measurably improved support traceability and process adoption.
8 years of coding experience
2º Semester, Computer Science, 2º Semester, Computer Science at Universidade do Estado de Mato Grosso5º Semester, Network and System Administration/Administrator, 5º Semester, Network and System Administration/Administrator at Universidade de CuiabáPostgraduate Degree, Lato Sensu Specialization in Management and Data Science, Postgraduate Degree, Lato Sensu Specialization in Management and Data Science at UFMT - Universidade Federal de Mato GrossoTechnological Degree, Computer Systems Analysis/Analyst, fatecsenaimt.ind.br/nossos-cursos?c=analise-e-desenvolvimento-de-sistemas, Technological Degree, Computer Systems Analysis/Analyst, fatecsenaimt.ind.br/nossos-cursos?c=analise-e-desenvolvimento-de-sistemas at Fatec Senai Mato Grosso
English, Portuguese, Hebrew
Stackoverflow
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0reached
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Github Skills (6)
zabbix5
grafana4
monitoring4
grafana-dashboard4
dashboard3
graphite3
Programming languages (2)
Github contributions (5)
ferspider3/vmware-snmp-esxi-5.1
Dec 2021 - Feb 2023
Contributions:8 pushes, 1 branch, 4 comments in 1 year 2 months
ferspider3/capivara-sisteminha
Jul 2024 - Aug 2024
Contributions:46 pushes, 1 branch in 10 days
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