Summary
Fernando Lopez is a senior project manager with 11+ years delivering complex, global technology programs across banking, retail, telecom, healthcare and government, currently leading AI and Nuance-related deployments at Microsoft and now HCLTech. He blends PMP and Agile best practices with hands-on technical guidance—particularly in IVR, online banking, eCommerce and telecom integrations—having delivered multilingual EBT and tax payment IVRs for U.S. states and self-service solutions for Scotiabank. Known for aligning business strategy with functional requirements, he maps processes and prototypes high-value solutions that reduce operational dependency on agents and increase accessibility. Comfortable coordinating multi-stakeholder, multi-vendor ecosystems, he consistently delivers projects on time and within budget while navigating regulatory and localization challenges. With an engineering background and a master’s from Tecnológico de Monterrey, he brings technical credibility to program-level decisions and a proven track record of turning complex requirements into production-ready systems.
11 years of coding experience
Master’s Degree, Master’s Degree at Instituto Tecnológico y de Estudios Superiores de Monterrey