Cybersecurity Support Escalation Engineer (Infrastructure Solutions)
Madrid, Community of Madrid, Spain
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Summary
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Senior
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Top School
Fernando Schössow is a seasoned cybersecurity and infrastructure engineer with over 20 years of hands-on experience and a decade of focused enterprise support at Microsoft, currently escalating complex security incidents across Defender for Cloud and Sentinel. He brings deep Azure architecture and administration expertise complemented by broad certifications (MCSE, CCNA, CompTIA Linux+, LPIC-1, MCT) and practical mastery of datacenter virtualization, networking and cross-platform endpoint protection. Known for guiding global support teams and acting as a customer advocate, he routinely translates high-risk, politically sensitive issues into actionable engineering fixes and process improvements. Fluent in Spanish, English and German and based in Madrid, he combines field-facing Premier support roots with product-facing collaboration across engineering and supportability teams—an uncommon blend that helps surface gaps before they become outages.
10 years of coding experience
13 years of employment as a software developer
VMware vSphere: Install, Configure, Manage [5.5], VMware vSphere: Install, Configure, Manage [5.5] at Global Knowledge
Contributions:10 releases, 87 commits, 1 PR in 8 months
monitorsystem-monitorwingpanel
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Fernando Schössow - Cybersecurity Support Escalation Engineer (Infrastructure Solutions)