Fidel Vales
Platinum Support Engineer
Mannheim, Baden-Württemberg, Germany
Summary
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Senior🎓
Top SchoolFidel Vales is a seasoned database and support engineer with 13+ years at SAP, currently serving as a Platinum Support Engineer in the Oracle Center of Expertise, specializing in Oracle performance, RAC, Multitenant, Exadata and high-availability solutions. He combines deep hands-on Oracle administration and backup/recovery expertise with customer-first incident leadership for MaxAttention and enterprise accounts across EMEA, LATAM and APAC. Known for tackling the toughest production issues, he also mentors colleagues and delivers training across the region. Fidel’s background spans decades of database and systems work—including Informix, Linux and ERP team leadership—giving him a rare blend of legacy systems knowledge and modern Oracle platform mastery. Outside work he’s an Ocean Friendly Diver and maintains a curious, practical attitude toward automation (with some Python).
13 years of coding experience
8 years of employment as a software developer
Economics, Economics, Economics, Economics at Escuela Universitaria de La CoruñaLicenciado, Economics, Licenciado, Economics at Universidad de Santiago de Compostela
Spanish, Galician, English, French, Portuguese, GermanGithub contributions (1)
fidelinho/SAP_Note_1438410_V49
Nov 2012 - Nov 2012
Contributions:2 commits in 1 day
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