Filippo Tenaglia is a service manager and former software engineer with nine years of hands-on experience building and operating web and enterprise systems, now leading service management for the IO product at PagoPA. Blind since 2006, he has repeatedly reinvented his career—moving from senior programming roles to strategic innovation and service leadership—while cultivating strengths in team collaboration, stakeholder management and IT Service Management. He combines technical third-level support expertise with a background in social media marketing and nonprofit management training, which helps him bridge product, communication and operational needs. Known for curiosity and optimism, he drives process improvements and cross-team coordination to increase service stability and simplify public digital services.
9 years of coding experience
2 years of employment as a software developer
University of Bologna
Giuridico amministrativo, Ragioneria, diritto, inglese, informatica, Giuridico amministrativo, Ragioneria, diritto, inglese, informatica at Istituto E. Ravasco
Università "G. D'annunzio" di Chieti-Pescara
SMMB, Social Media Marketing e Blogging, SMMB, Social Media Marketing e Blogging at SQCuola di blog
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Filippo Tenaglia - Service Manager at PagoPA S.p.A.