Summary
Fiona O'shea is a strategic operations leader with 11 years in high-velocity tech organizations, currently directing Strategic Operations at mydecisive.ai after shaping vulnerability management and internal reliability programs at New Relic. She combines deep program and release management experience—from building release teams at Terracotta to managing distributed engineering groups at Software AG—with a data-driven, customer-centric approach to prioritize delivery and quality. Fiona is skilled at aligning technical trade-offs between performance, efficiency, and functionality while anticipating long-term scaling and dependency risks. Known for turning complex cross-functional challenges into repeatable processes, she brings hands-on experience in change management, testing, and integrating acquired products into engineering workflows. Based in Richmond, CA, she augments her practical leadership with a Professional Certificate in Technical Program Management from MIT Professional Education.
11 years of coding experience
25 years of employment as a software developer
Northeastern University
Professional Certificate in Technical Project Management Technical Program Management, Professional Certificate in Technical Project Management Technical Program Management at MIT Professional Education