Flavio Piccioni
Senior Technical Support Engineer at Red Hat
Italy
Summary
🤩
Rockstar🎓
Top SchoolFlavio Piccioni is a Senior Technical Support Engineer with 17 years of hands-on experience in cloud, DevOps and backend engineering, currently based in Italy and working at Red Hat. He has deep OpenStack and OpenShift expertise—contributing to high-profile projects like the OpenShift installer, assisted-service and cluster-api-provider-openstack—focused on OpenStack integration, machine templates and automation. His background spans cloud architecture and IaaS operations for major telco environments (TIM), where he bridged system administration, monitoring and platform reliability across Linux, Solaris and enterprise middleware. He also has a strong history in backend Python work and storage integrations, contributing to kombu’s MongoDB transport, Glance and Cinder fixes, and GridFS support. Known for pragmatic problem solving, he combines low-level systems fixes with CI/CD and deployer automation to make complex platform deployments repeatable. An often-overlooked strength is his ability to move between support, architecture and upstream open-source contributions, turning operational pain points into lasting code fixes.
17 years of coding experience
10 years of employment as a software developer
Perito Commerciale, Perito Commerciale at I.T.C Paolo Toscanelli
Italian, English, French
Github Skills (65)
python10
testing10
bash10
message-queue10
packing10
automation10
build-automation10
rest-api10
backend10
bare-metal10
django10
lvm10
git-repository10
kubernetes-operator10
dockers10
Programming languages (25)
Github contributions (5)
openstack/glance
Jan 2013 - Nov 2016
OpenStack Image Management (Glance). Mirror of code maintained at opendev.org.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:77 commits in 3 years 10 months
Contributions summary:Flavio primarily focused on enhancing the OpenStack Glance image management service. Their contributions included improvements to date formatting, handling of image last access times, and implementing checks for valid credentials in the KeystoneStrategy. Furthermore, they added support for the GridFS store, expanding the available storage options. The user also addressed various bug fixes, including a fix for a Swift issue in a multi-tenant environment.
opendevglanceimage-managementopenstack
openshift/assisted-service
Mar 2021 - Nov 2022
Role in this project:Back-end & DevOps Engineer
Back-end & DevOps EngineerContributions:558 reviews, 58 commits, 66 PRs in 1 year 8 months
Contributions summary:Flavio primarily worked on implementing and improving the BareMetalHost Agent controller within the assisted-service repository. Their contributions include initial implementation of the controller, including pairing BMH/Agent resources, setting the Image.URL, and reconciling agent specs and hardware details. They also focused on refactoring the codebase for better maintainability, performance, and integration with existing components. The user also contributed to the CI/CD pipeline, adding support for HEAD requests and improvements to the testing framework.
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