Florian Liebe
Softwareentwickler at Zammad GmbH
Oderwitz, Saxony, Germany
Summary
🤩
Rockstar🎓
Top SchoolFlorian Liebe is a pragmatic full-stack softwareentwickler with a decade of experience building and maintaining customer support platforms from Germany’s Saxony region. He has worked across the stack at OTRS Group and Zammad GmbH, contributing to both front-end and back-end fixes, test migrations, notification and email handling, and UX-related image/display issues. His open-source work on the well-known Zammad helpdesk project demonstrates an ability to debug complex integrations and improve reliability in production systems. Trained as a Fachinformatiker für Anwendungsentwickler, he combines hands-on coding with a strong operational sense for support-centered software. Notably, Florian moves fluidly between fixing user-facing bugs and strengthening test coverage—skills that keep mission-critical support tools robust and user-friendly.
10 years of coding experience
Fachinformatiker für Anwendungsentwickler, Fachinformatiker für Anwendungsentwickler at BSZ für Elektrotechnik Dresden
Github Skills (8)
rspec10
ruby-rails10
rails10
coffeescript10
ruby10
javascript9
sup8
su8
Programming languages (9)
Github contributions (5)
zammad/zammad
Jun 2022 - Jan 2023
Zammad is a web based open source helpdesk/customer support system
Role in this project:
Full-stack Developer
Full-stack DeveloperContributions:115 commits, 8 PRs, 6 branches in 7 months
Contributions summary:Florian contributed to both the front-end and back-end aspects of the Zammad helpdesk system. They addressed issues related to missing columns in the ticket overview, ported existing minitests to RSpec, fixed a bug in follow-up detection for plain text emails, resolved notification issues, fixed problems with knowledge base categories and display names in triggers, and improved the handling of image sizes. The user demonstrated an understanding of the various components of the system and the ability to debug and fix multiple areas.
zammadcustomer-carerailsjavascriptweb-based
fliebe92/puma
Dec 2024 - Dec 2024
A Ruby/Rack web server built for parallelism
Contributions:1 review, 1 PR, 1 push in 1 day
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