Summary
Florin Ciobanu is a PRINCE2-certified System Engineer III with eight years of hands-on IT engineering and support experience, currently designing and automating integrations across Tanium, New Relic, Freshservice, Jira and AWS at Elsevier. He combines deep incident and service management roots—built supporting large-scale user bases and POS/ATM operations—with cloud provisioning and automation skills, bridging operations and engineering. As a founder and long-time support specialist he brings an operator’s mindset to project delivery, improving end-user experience through documentation, runbooks and tooling. Known for turning repetitive processes into automated workflows, he also has a track record managing out-of-hours teams and delivering high-profile projects across enterprise environments. Based in Cherwell District, England, he pairs a practical background in service desk and field support with strategic project planning and stakeholder communication.
8 years of coding experience
4 years of employment as a software developer
Marketing, Marketing at Spiru Harett University
Highscool degree, Mechanical Engineering Related Technologies/Technicians, Highscool degree, Mechanical Engineering Related Technologies/Technicians at M Bravu High School Bucharest Ro
English, Romanian