Francesc Roca is a seasoned Service Delivery Manager with 12 years of experience in telecommunications and IT service operations, currently driving delivery at Deutsche Telekom from Girona, Spain. He combines deep technical roots in network engineering and security with hands-on program and transition management, having led complex LAN/WAN/WiFi/VoIP and security migrations at T-Systems and HP. Skilled in ITIL, CCIE-level practices and budget accountability, he has coordinated cross-functional teams, presales, and customer escalations while owning operational stability and change processes. Known for bridging technical architecture with commercial and human-resource considerations, he often steps into network design and training to ensure smooth transitions for sensitive security customers.
12 years of coding experience
9 years of employment as a software developer
Cisco Advanced Wireless LAN Field Specialist, Cisco Advanced Wireless LAN Field Specialist at La Salle
Ingeniería Superior de Telecomunicaciones, Ingeniería Superior de Telecomunicaciones at UPC - ETSETB TelecomBCN
UPC Universitat Politècnica de Catalunya
Projet fin d'études et dernier année bac+5, Réseaux et Télécoms, Projet fin d'études et dernier année bac+5, Réseaux et Télécoms at EFREI - Ecole Française d'Electronique et d'Informatique
Contributions:7 releases, 147 PRs, 107 pushes in 2 months
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