Francis Cullen
Senior Software Engineer at Intuit
Vista, California, United States
Summary
👤
Senior🎓
Top SchoolFrancis Cullen is a Senior Software Engineer with a decade of experience building high-scale, full-stack systems at Intuit, where he architects agentic support platforms, context-memory services, and self-help content APIs that handle millions of customer interactions daily. He specializes in operational excellence—reducing mean time to response, designing on-call recovery processes, and instrumenting systems with tools like Splunk and PagerDuty to keep customers calm and productive. Comfortable across languages with a current focus on JavaScript, he’s helped launch frameworks that let other teams rapidly build and evaluate custom agents and human-in-the-loop workflows. Beyond shipping reliable APIs and widgets, he brings a pragmatic focus to documentation and testable recovery pathways that prevent incidents from reaching customers. Off-hours he competes in Scottish Highland Games and experiments with desktop apps and PC gaming—bringing a hands-on, experimental mindset to both engineering and life.
10 years of coding experience
5 years of employment as a software developer
University of California, San DiegoGeneral Studies, Emergency Medical Technology/Technician (EMT Paramedic), General Studies, Emergency Medical Technology/Technician (EMT Paramedic) at Palomar CollegeGeneral Studies, General Studies at Mesa Community College
Github Skills (36)
wordpress10
wordpress-plugin10
whatsapp8
telegram8
gutenberg8
medium8
messaging7
messenger7
javascript7
windows7
linux7
slack7
macos7
electron6
rawinput6
Programming languages (5)
Github contributions (5)
x029a/heavy-aggregator
Jan 2026 - Feb 2026
Contributions:2 releases, 1 PR, 4 pushes in 1 month
x029a/LagGuard
May 2025 - May 2025
Contributions:4 releases, 5 pushes, 1 branch in 3 days
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