Francis Masha is a Senior Software Engineer and SRE with 8 years' experience building cloud-native systems, observability platforms, and resilient CI/CD pipelines across major clouds. At Safaricom he architected a scalable APM using OpenTelemetry, customized cross-language instrumentation, and integrated ELK and Dynatrace across thousands of servers to improve proactive incident detection. He blends backend and DevOps skills—Javascript/Typescript, Rust, Python, Kubernetes, Docker and multiple CI tools—to optimize high-volume telemetry ingestion and real-time log analytics. His background in instrumentation and control engineering informs a systems-minded approach to observability and performance tuning that goes beyond typical developer tooling. Comfortable in both hands-on engineering and operational support, he has delivered tooling that automates reporting and reduces downtime for financial services. Based in Nairobi, he pairs practical production experience with a curiosity for low-level performance and cross-platform observability.
7 years of coding experience
5 years of employment as a software developer
Bachelor of Science (B.Sc.), Instrumentation and Control Engineering, Bachelor of Science (B.Sc.), Instrumentation and Control Engineering at Egerton University
Contributions:4 PRs, 94 pushes, 4 branches in 1 year 9 months
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Francis Masha - Senior Software Engineer at Safaricom PLC