Francisco Caballero
Senior Product Support Specialist at Podium
Virginia, United States
Summary
👤
Senior🎓
Top SchoolFrancisco Caballero is a Senior Product Support Specialist with 12 years of IT and web-focused experience, currently helping drive product excellence at Podium. He blends front-end skills in HTML, CSS, JavaScript and React with hands-on support and security operations experience, having worked in SOC roles and IT support to reduce incidents and improve customer satisfaction. Francisco has delivered measurable business impact—optimizing e-commerce performance and deploying CRM tooling that saved significant support hours—while fostering collaborative team growth. Based in Virginia, he pairs technical troubleshooting with a user-first mindset, comfortable moving between code, customer communication, and operational processes. Colleagues know him as a builder who quietly improves systems and support workflows rather than seeking the spotlight.
11 years of coding experience
3 years of employment as a software developer
Web Development Immersive Program, Web Development Immersive Program at General AssemblyAssociates in Information Technology, Associates in Information Technology at Northern Virginia Community College
English, Spanish, javascript
Stackoverflow
166reputation
34kreached
16answers
1question
Github Skills (200)
yum10
spark-sql10
dashboard10
postgresql10
athena10
variants10
python10
redash10
legaltech10
mortar10
unleash10
data-driven10
javascript10
clojure10
davinci10
Programming languages (7)
Github contributions (5)
fjcero/notifme-sdk
Apr 2019 - Apr 2024
A Node.js library to send all kinds of transactional notifications.
Contributions:3 pushes in 5 years
js-librarytransactionalnode-jsnotificationsnodejs
ClearGDPR/ClearGDPR
May 2018 - Sep 2018
GDPR Compliance Solution
Contributions:1 release, 266 commits, 75 PRs in 3 months
cqlprivacylegaltechccpacompliance
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