Summary
Francisco Fialho is a Site Reliability Engineer with over 10 years of hands-on experience administering Linux systems, networks, and telephony (traditional and VoIP), currently ensuring reliability at Power Home Remodeling. He brings a pragmatic, impact-driven approach: first mapping problems and their business effects, then designing robust, best-practice solutions. His background spans large institutional IT (UFRGS), long-term operational roles in Propus, and SRE positions at Stone, giving him deep familiarity with production incident management and scalable infrastructure. Always pursuing new technologies and industry trends, he combines operational discipline with a consultative mindset that helps teams turn complexity into predictable outcomes. Based in Rio Grande do Sul, Brazil, he is known for continuous improvement and a focus on practical, auditable practices rather than theoretical novelty.
10 years of coding experience
2 years of employment as a software developer
Federal University of Rio Grande do Sul