Frank Gong
Technical Account Manager at Alibaba Cloud
Hangzhou City, Zhejiang, China
Summary
🤩
Rockstar🎓
Top SchoolFrank Gong is a trilingual technical account manager and cloud infrastructure specialist with over a decade of experience helping enterprises migrate and run SAP workloads on public cloud. He has a strong track record across Microsoft, SAP, and Alibaba Cloud, blending hands-on SAP Basis and HANA expertise with customer success, escalation management, and program leadership for RISE/BTP/SaaS projects. Comfortable bridging technical and business stakeholders, he has led migration and onboarding Centers of Excellence and resolved high-severity support escalations at scale. Based in Hangzhou, he pairs enterprise cloud operations depth with a practical interest in people and team outcomes, and outside work he channels competitive drive as an amateur boxer and basketball player. Notably, his career path reflects repeated returns to frontline technical support, giving him rare empathy for both customers and engineering teams during complex cloud transformations.
10 years of coding experience
8 years of employment as a software developer
Bachelor, Bachelor at Dalian University of Technology
Japanese, Chinese, Chinese
Github Skills (8)
layered-architecture10
architecture10
cloning7
binary-serialization6
serialization6
java6
kryo5
json5
Programming languages (2)
Github contributions (5)
alibaba/COLA
Feb 2018 - Nov 2022
🥤 COLA: Clean Object-oriented & Layered Architecture
Contributions:1 release, 60 commits, 58 PRs in 4 years 9 months
cleancolaobject-orientedlayered-architecturearchitecture
significantfrank/playground
Aug 2021 - Aug 2021
Contributions:1 push, 1 branch in 6 days
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.