Summary
Frank Kunz is a Senior Consultant and Diplom-Informatiker with 13 years of experience delivering .NET applications and leading ITSM transformations across ServiceNow and SAP Solution Manager landscapes. He combines hands-on software development and architecture with practical ITIL 4 expertise to design and implement Incident, Change, and Configuration Management processes that align with business needs. At SIRIUS and earlier Realtech roles he has led product consulting and service delivery, translating complex requirements into auditable, production-ready solutions. Experienced in Scrum and Kanban, he keeps teams current with modern practices while driving measurable service improvements. Frank’s background bridges application lifecycle management and operational tooling, enabling smoother change rollouts in regulated enterprise environments. Based in Mannheim, he is known for turning intricate SAP/ServiceNow integrations into pragmatic, maintainable deliveries.
13 years of coding experience
3 years of employment as a software developer
Diplom Informatiker, Diplom Informatiker at Hochschule Mannheim