Frank Rojas
Senior Technical Writer at Microsoft
Charlotte, North Carolina, United States
Summary
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Rockstar🎓
Top SchoolFrank Rojas is a Senior Technical Writer at Microsoft with over two decades of hands-on experience in systems management, operating system deployment, and endpoint configuration. He moved from escalation engineering—specializing in Configuration Manager, OSD, BitLocker management, and write-filter handling—to technical writing, bringing deep product knowledge and real-world troubleshooting insights to documentation. Frank holds numerous Microsoft certifications across Windows Server, Configuration Manager, MDT, and desktop deployment technologies, reflecting a rare breadth of operational expertise. His background includes administering SMS/BDD/MDT at enterprise scale and managing large customer support teams, giving him a practical perspective on both engineering and customer-facing communication. Based in Charlotte, NC, he combines technical rigor with clear, usable guidance that helps engineers and IT pros solve complex deployment problems efficiently.
7 years of coding experience
26 years of employment as a software developer
Bachelor's Business Adminstration, Management & Information Systems, Bachelor's Business Adminstration, Management & Information Systems at Florida International University - College of BusinessAssociate Of Arts, Computer Science, Associate Of Arts, Computer Science at University of Florida
Stackoverflow
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Github Skills (35)
configuration-manager10
microsoft10
intune10
sccm10
windows10
mdt10
ansible10
uploading9
url-shortener9
gif9
csharp9
imgur9
file-upload9
screen-recorder9
openexr9
Programming languages (2)
Github contributions (5)
frankroj/windows-itpro-docs
Apr 2019 - Jan 2023
This is used for contributions to the Windows 10 content for IT professionals on docs.microsoft.com.
Contributions:1 push, 1 branch in 3 years 9 months
windows-desktopwindowsmicrosoft-storewindows-7install-script
andrew-s-taylor/memdocs
Jul 2023 - Nov 2024
Enable Public Contributions
Contributions:25 pushes in 1 year 4 months
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