Summary
Frank Tsai is a Principal Solution Architect with nearly two decades of IT experience and over a decade focused on DocuSign implementations, API integrations, and enterprise automation. He combines hands-on server, network, and web application engineering with client-facing consulting, sales scoping, and technical leadership to drive phased implementations that reduce NIGO and accelerate ROI. At DocuSign he advises across verticals—public sector, banking, insurance, healthcare, real estate and education—translating business requirements into scalable, maintainable integrations. A Johns Hopkins-trained engineer with a history at Oracle and RightNow, he’s equally comfortable managing developer teams or troubleshooting low-level infrastructure. Outside of software he teaches and runs a Soo Bahk Do school, reflecting a long-standing commitment to disciplined mentorship and continuous improvement.
11 years of coding experience
1 year of employment as a software developer
Johns Hopkins University
Chinese, Korean