Summary
Frank Zou is a product leader with 10 years of experience building 0→1 platforms and scaling consumer-facing experiences across fintech, healthcare, and marketplace domains. He has led product initiatives from onboarding and activation at USAA to cart & checkout at H-E-B, on-demand booking and search at Care.com, and patient journey ops at FuturHealth, now focusing on native/web engagement and offers at Best Egg. With an MBA from Chicago Booth and a B.S. in Biomedical Engineering from Northwestern, he blends analytical rigor with user-centered design. A former U.S. Air Force flight commander, he brings operational discipline and cross-functional leadership to fast-moving product teams. He also has hands-on exposure to test automation practices, reflecting a bias for quality and reliable delivery. Based in San Antonio, Frank is known for turning complex enterprise requirements into pragmatic, scalable products that measurably improve engagement and conversion.
10 years of coding experience
9 years of employment as a software developer
Master of Business Administration (M.B.A.), Strategic Management, Finance, and Marketing, Master of Business Administration (M.B.A.), Strategic Management, Finance, and Marketing at The University of Chicago Booth School of Business
B.S., Biomedical Engineering, B.S., Biomedical Engineering at Northwestern University
English, Chinese