Fred Gacutan
IT Manager at Williams-Sonoma, Inc.
Millbrae, California, United States
Summary
🤩
Rockstar🎓
Top SchoolFred Gacutan is an experienced IT manager in California with over 30 years in IT and more than 16 years leading Help Desk and Desktop Support teams, currently overseeing desktop operations and budgets at Williams-Sonoma. He combines hands-on troubleshooting and hardware/software expertise with proven people management—hiring, performance reviews, SLA-driven ticketing, and vendor oversight—to keep large support organizations running smoothly. He built a corporate service desk from the ground up earlier in his career and has led large-scale projects such as a 1,000-seat Windows 7 migration and nationwide workstation refreshes. Comfortable presenting to senior leadership and handling major escalations, he tracks KPIs to drive continuous improvement and reduce recurring issues. As a back-end contributor to the widely used LLVM project’s LLDB, he has applied systems-level technical skills to improve core file generation and process diagnostics, a less obvious detail that highlights his low-level debugging strengths.
10 years of coding experience
3 years of employment as a software developer
BS, Computer Information Systems, BS, Computer Information Systems at San Francisco State UniversityGeorge Washington High, SF
Github Skills (7)
elf10
linux10
c-language10
cprogramming-language10
lldb10
testing9
debugging9
Programming languages (2)
Github contributions (5)
llvm/llvm-project
Sep 2021 - Sep 2021
The LLVM Project is a collection of modular and reusable compiler and toolchain technologies.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:75 reviews, 1 commit, 20 PRs in 1 day
Contributions summary:Fred contributed significantly to the LLDB project, focusing on enhancing process information gathering and core file generation. Their work involved adding new fields to the `ProcessInfo` structure to support core file creation and related functionalities. Furthermore, the user implemented conversion functions for ELF's `EI_OSABI` values, contributing to the accuracy of core file headers. The user also debugged and improved the tests for validating process information.
compilerllvmtoolchain
feg208/tlpi
Mar 2016 - Dec 2016
Contributions:240 pushes, 1 branch in 8 months
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