Service Delivery Manager at BNP Paribas in Switzerland
Plan-les-Ouates, Geneva, Switzerland
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Summary
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Rockstar
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Top School
Frederic Francois is a service delivery and IT transformation leader with 7 years in his current focused career phase and over two decades of experience across banking, consulting and IT operations. Currently head of the Swiss Control Tower at BNP Paribas, he blends service delivery management, transformation execution and CTO office responsibilities to align management strategy with operational teams. A CISA, COBIT 5, PRINCE2 and ScrumMaster-certified practitioner with ITIL and AWS foundations, he is fluent in governance, obsolescence programs and production portfolio management. He has repeatedly led large-scale infrastructure and software rollouts for private banking and international banking networks, ensuring auditability and resilient operations. Colleagues describe him as synthetic, solution-oriented and skilled at forging consensus between stakeholders and delivery teams. An engineer by training, he combines hands-on technical roots with a knack for turning complex control requirements into pragmatic, auditable solutions.
7 years of coding experience
16 years of employment as a software developer
Engineer (MSc) Electricity Telecom IT, Engineer (MSc) Electricity Telecom IT at ESME, école d'ingénieurs généraliste
Contributions:1 release, 6 reviews, 8 PRs in 5 days
docker-imagebuildkitdockerharbordocker-registry
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Frederic Francois - Service Delivery Manager at BNP Paribas in Switzerland