Summary
Froyo Yao is an enterprise support leader with nine years of hands-on experience in virtualization and cloud solutions, currently guiding AWS customers as an Enterprise Support Lead in Singapore. He brings deep Citrix expertise (XenApp, XenDesktop, XenServer, CloudStack) and practical experience with VMware vSphere and Microsoft Hyper-V, blending pre-sales, post-sales, and technical account management to drive high customer satisfaction. At Morgan Stanley and Citrix he moved from hands-on support to relationship and technical account roles, showing an ability to translate complex technical issues into strategic outcomes. Known for pragmatic problem-solving and a Python-first mindset ("life was short, used Python"), he pairs scripting fluency with strong customer advocacy to proactively reduce incidents and improve deployments.
9 years of coding experience
12 years of employment as a software developer
Bachelor's Degree, Digital Printing, Bachelor's Degree, Digital Printing at University of Shanghai for Science and Technology