Futoshi Endo is a technically curious software engineer and Technical Account Manager with ten years’ experience building and improving web applications in Tokyo, specializing in backend systems, automation, and reliable operations. He began at GMO Pepabo where he modernized decade-old services, taught new graduate engineers across the group, and organized PHP/Laravel meetups and conference talks. At BASE he expanded into payments, led the PayID admin feature from requirements to frontend/backend delivery, and resolved high-impact incidents—using New Relic APM to diagnose and fix company-wide email delays. He enjoys tackling user pain points and automating tedious, hard-to-change workflows, often finding pragmatic fixes that save time across teams. Now at New Relic as a Technical Account Manager, he pairs hands-on engineering experience with customer-facing incident resolution and observability expertise. An understated detail: he regularly presents his learnings publicly, sharing operational postmortems and tooling insights.
10 years of coding experience
Bachelor of Engineering (BE), php mysql posgreSQL ruby, Bachelor of Engineering (BE), php mysql posgreSQL ruby at Tokyo Denki Univercity
Contributions:73 commits, 47 PRs, 53 pushes in 2 years 7 months
laravel-packagelaravelphp
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