Gabriel Casals is Head of R&D Operations at Rocket.Chat, combining product-minded engineering leadership with hands-on ownership of hosting P&L, compliance, and developer experience. Based in Rio de Janeiro, he has progressed from engineering manager roles into cross-functional orchestration, improving self-hosted customer tooling and aligning R&D with PMO, SRE, and architecture teams. His background at IBM across SAP, IT management, and business analysis gives him a rare mix of enterprise process fluency and technical delivery chops. An experienced educator and workshop facilitator, he regularly teaches agile, innovation, and change management to universities and enterprises across Brazil and Latin America. Gabriel’s strengths include cost-aware cloud operations (AWS), open server community stewardship, and turning ambiguous initiatives that fall between teams into disciplined programs. He balances strategic oversight with practical enablement, making engineering teams more productive while keeping security and compliance audit-ready.
4 years of coding experience
12 years of employment as a software developer
Bachelor of Business Administration (BBA), Bachelor of Business Administration (BBA) at Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
Msc International Management, Msc International Management at Université de Bordeaux
MBA in Information Strategic Management, MBA in Information Strategic Management at FGV Management
Contributions:1 PR, 3 pushes, 2 branches in 1 year 4 months
rocketchatchat-appjitsichatrocketchat-app
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