Summary
Gabriel Hirakawa is a pragmatic technology leader with 11 years of hands-on experience in systems, security, and application administration, currently serving as Director of Technology and Security in Spokane. He has led internal application development across Zendesk, Pipedrive, Salesforce, and Userpilot while driving a SOC2 Type 2 program and managing company-wide device and portal infrastructure. Comfortable in both Linux and Windows stacks, he blends Salesforce administration, helpdesk operations, Java and .NET development, and cloud/sysadmin practices to deliver measurable outcomes—most notably a Salesforce transition that reduced costs by over 60% in six months. Gabriel also brings community-facing infrastructure leadership from his long-running role at EdgeGamers, reflecting a knack for scalable, user-focused systems. A Western Governors University computer science graduate, he pairs formal training with a bias for practical, auditable security and operational improvements.
11 years of coding experience
1 year of employment as a software developer
Bachelor of Computer Science Computer Science, Bachelor of Computer Science Computer Science at Western Governors University