Gabriel Jiménez is a Human Data Manager with 8 years of hands-on experience optimizing operations, analytics, and process improvement across high-growth tech and fintech environments in Latin America. He has led large, distributed teams (200+) and managed complex data annotation and calibration projects involving 2D, 3D and LiDAR, while building dashboards, SOPs and QC systems that consistently met customer SLAs. His background spans CX operations at DiDi—where he drove measurable CSAT and approval-rate gains—and operational leadership at Scale AI, giving him a rare blend of people management, data-driven process design, and full-stack JavaScript curiosity. Based in Monterrey, he pairs an engineering education from Tecnológico de Monterrey with international exposure in Brazil and Asia, and a practical maker’s instinct for turning small codebases into product-impacting tools.
8 years of coding experience
2 years of employment as a software developer
Engineer's degree Innovation and Development, Engineer's degree Innovation and Development at Tecnológico de Monterrey
High School Diploma Study Abroad (12 months), High School Diploma Study Abroad (12 months) at Webster Area High School
High School Diploma Finanzas general, High School Diploma Finanzas general at Colegio Ignacio Zaragoza
Contributions:53 commits, 44 pushes, 1 branch in 4 months
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