Gabriel Villa is a senior technology leader with 14+ years of experience modernizing enterprise operational and data platforms across AWS and GCP, currently leading strategic operations and analytics at WestCX. He specializes in turning legacy systems into domain-driven, event-enabled architectures and real-time data products that balance stability with incremental modernization. Gabriel has a track record of restoring underperforming teams through Agile practices, reducing unplanned work and improving engineering velocity while driving SOC2, HIPAA, and PCI-compliant federated data governance. He has delivered measurable business impact—such as $2M in annual operational savings—by designing cloud-native pipelines, BigQuery analytics, and automated ELT frameworks. An invited advisor to the University of Colorado’s Strategic AI Program, he blends hands-on architecture with executive-level strategy and mentoring of globally distributed engineering and data teams. Based in Colorado Springs, he’s equally comfortable in board rooms and code reviews, with a practical history of converting COBOL-era systems into near-real-time analytics platforms.
14 years of coding experience
18 years of employment as a software developer
Bachelor of Science (BS) Information Technology, Bachelor of Science (BS) Information Technology at University of Phoenix
Associate of Arts (AA) Mass Communications, Associate of Arts (AA) Mass Communications at El Paso Community College
Contributions:2 PRs, 1 push, 1 branch in 2 years 11 months
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Gabriel Villa - Sr. Director, Strategic Analytics & CX Delivery