Gabriella Agathon
Service Desk Specialist at Metropolitan State University of Denver
Aurora, Colorado, United States
Summary
👤
Senior🎓
Top SchoolGabriella Agathon is a Service Desk Specialist and budding software engineer with nine years of IT and academic support experience, currently studying Computer Science at Metropolitan State University of Denver. She blends hands-on helpdesk and tutoring roles with creative pursuits as an author, musician, and game developer, bringing a user-focused mindset to technical problem solving. Her background includes internships and IT support roles at Sentry Insurance and Michigan Technological University, where she supported esports and campus technology initiatives. Known for clear communication and pedagogy—evidenced by writing coaching and tutoring—she bridges technical troubleshooting with storytelling and game design sensibilities. Based in Aurora, Colorado, Gabriella pairs a strong academic record (3.73 GPA) with practical service desk leadership and a side-portfolio in creative dev work that informs empathetic, user-centric solutions.
9 years of coding experience
BS in Computer Science, Computer Science, BS in Computer Science, Computer Science at Michigan Technological UniversityBachelor of Science - BS, Computer Science, Meteorology, 3.73, Bachelor of Science - BS, Computer Science, Meteorology, 3.73 at Metropolitan State University of Denver
Github Skills (18)
discord-bot8
discord7
python7
documentation6
windows4
azerothcore4
pocketmine4
wsl23
plugin3
discord-js3
gameplay3
dm3
firefox-addon2
bots2
typescript1
Programming languages (7)
Github contributions (5)
Contrastellar/Thronekeeper
Feb 2020 - Jun 2022
Running Repository for my WIP Bot - Thronekeeper
Contributions:4 PRs, 20 pushes, 3 branches in 2 years 4 months
wipbot
Contrastellar/OpossumBot
Feb 2022 - Sep 2022
OpossumBot is a Discord bot for fun and posting Opossum Pictures.
Contributions:3 reviews, 46 commits, 10 PRs in 7 months
picturesdiscordbotdiscord-botfor-fun
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