Gagana Dhanakoti
Technical Support Engineer at Jasco Products
Austin, Texas Metropolitan Area United States
Summary
🤩
Rockstar🎓
Top SchoolGagana Dhanakoti is a Technical Support Engineer based in the Austin area with over eight years of hands-on experience resolving complex IT issues and enhancing infrastructure performance across enterprise environments. He has strong expertise in Active Directory administration, network and system administration, and endpoint hardware/software troubleshooting, and has leveraged ServiceNow analytics to drive measurable service improvements. His background spans banking, manufacturing, and global IT services—roles that honed his escalation management skills and ability to deliver under pressure. Known for combining dependable customer-facing support with behind-the-scenes optimization, he often identifies network or policy bottlenecks that prevent recurring incidents.
5 years of coding experience
5 years of employment as a software developer
Bachelor of Engineering - BE, Bachelor of Engineering - BE at Visvesvaraya Technological University
English, Kannada, Tamil, Hindi, Telugu
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (7)
cve8
sca7
vulnerability7
vulnerabilities6
database6
security6
security-vulnerability5
Programming languages (2)
Github contributions (5)
GaganaDhanakoti/Movies_API
Jan 2024 - Mar 2024
Movies API
Contributions:7 PRs, 8 pushes in 1 month
GaganaDhanakoti/To-Do-List-Project
Jul 2023 - Jan 2024
Contributions:1 push, 1 branch in 6 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.