Garnett Strack
Technical Support Analyst at Alliance Laundry Systems LLC
Verona, Wisconsin, United States
Summary
👤
Senior🎓
Top SchoolGarnett Strack is a Technical Support Analyst with eight years of hands-on experience bridging engineering principles and customer-facing technical solutions. A Cornell College engineering graduate, he has worked in clinical and enterprise environments, most recently supporting complex systems at Alliance Laundry Systems after a role as Technical Solutions Engineer at Epic. Known for an iterative, sprint-like approach to coding—“two-week phases like people play Minecraft”—he blends disciplined problem-solving with a playful, product-focused mindset. His background includes IT help desk roles and leadership in fast-paced service settings, giving him strong troubleshooting instincts and user empathy. Based in Verona, Wisconsin, Garnett excels at translating technical issues into clear, actionable fixes and continuously improving support workflows.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Science - BS Engineering, Bachelor of Science - BS Engineering at Cornell CollegeTartan High School
Github Skills (6)
discord-js6
discord-bot6
discord5
javascript4
nodejs4
machine-learning2
Programming languages (2)
Github contributions (5)
Zaptecc/gar.net
Feb 2021 - Jun 2021
A Discord bot created with 0 knowledge of JavaScript
Contributions:7 commits, 16 PRs, 102 pushes in 3 months
discord-jsknowledgediscordjavascriptbot
Zaptecc/gstrack.tech
Feb 2018 - Sep 2020
Contributions:6 pushes, 1 branch in 2 years 6 months
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