Garrett Duchesne is a Principal PM Lead at Microsoft with over a decade of experience turning enterprise support and services platforms into measurable business value. He has led product vision and delivery for Services Hub and Azure Edge initiatives, scaling active customers from under 500 to 13,000+ and delivering $1.5M+ annual savings through automated reporting and ML-driven recommendations. Skilled at translating technical complexity into plain English, Garrett combines Agile program management with strong stakeholder engagement and public presentation experience across large internal events. He has a background spanning consulting, technical account management, and IT audit, which gives him a rare mix of customer empathy, operational rigor, and risk-aware decision making. Based in Colorado Springs, he seeks leadership roles that balance delighting customers with building fun, high-performing teams. An understated strength: he repeatedly reframes roadmaps and value stories to improve perceived impact with senior leaders.
3 years of coding experience
13 years of employment as a software developer
B.A. Management Information Systems, B.A. Management Information Systems at Washington State University
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