Garrick Rohm
Staff Software Engineer at Zendesk
Madison, Wisconsin, United States
Summary
👤
Senior🎓
Top SchoolGarrick Rohm is a Staff Software Engineer with a decade of experience building customer-facing and internal systems at Zendesk, rising from technical support roles into senior engineering and staff-level leadership. He blends strong Ruby on Rails and React.js expertise with a background in customer service and troubleshooting, enabling him to translate complex product needs into reliable, user-centered engineering solutions. Garrick's academic grounding in mathematics and music composition gives him a pattern-oriented approach to system design and a knack for elegant, maintainable code. Based in Madison, WI, he has a track record of improving operational workflows and mentoring engineers while maintaining close ties to support and implementation teams—a perspective that helps bridge product, engineering, and customer success.
10 years of coding experience
7 years of employment as a software developer
Bachelor's Degree, Mathematics and Music Composition, Bachelor's Degree, Mathematics and Music Composition at University of Wisconsin-Madison
Github Skills (12)
zendesk-api10
api-client9
api9
client-library9
php8
zendesk7
jwt2
testing2
authentication2
python2
stateless2
saml1
Programming languages (4)
Github contributions (5)
aldietrich/time-turner
May 2016 - Oct 2019
Contributions:2 PRs in 3 years 5 months
Lobaster/zaf-parcel-react-scaffold
Oct 2018 - Jul 2019
Contributions:6 PRs, 16 pushes, 5 branches in 8 months
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