Summary
Gaurav Modi is a Senior Product Support Engineer with 11 years of hands-on experience troubleshooting and optimizing integration and cloud systems, currently supporting Atlassian products after prior roles at Salesforce and TIBCO. He brings deep expertise in TIBCO and MuleSoft ecosystems, UNIX, SQL, Docker, AWS and cloud technologies, blending product-level debugging with operational automation. Known for resolving complex middleware and connectivity issues, he has supported a broad suite of TIBCO products including BW, EMS, RV and Flogo connectors. His background includes LMS platform administration and server maintenance, plus an unusual early career detour into day trading that sharpened his real-time decision-making and pattern recognition under pressure. Based in Indore, he combines technical depth from a computer science engineering education with a practical, customer-focused support mindset.
11 years of coding experience
7 years of employment as a software developer
Rajiv Gandhi Proudyogiki Vishwavidyalaya
BE, Computer Science, BE, Computer Science at Mandsaur Institute Of Technology