Gaurav Verma
Technical Support Team Lead at Persistent Systems
Gurugram, Haryana, India
Summary
👤
Senior🎓
Top SchoolGaurav Verma is a Technical Support Team Lead with 8 years of hands-on experience in cloud operations, infrastructure support, and incident management across AWS, Azure, Kubernetes, and Linux environments. He has a strong track record of automating repetitive tasks with Terraform and container tooling (Docker, AKS), improving reliability through monitoring stacks like Prometheus/Grafana and Zabbix, and running high-severity incident bridges with ITIL discipline. Previously an Azure-focused Cloud Engineer, he administered VMs, networking, storage, app services and security components while partnering closely with DevOps teams on CI/CD and IaC. Based in Gurugram, he blends frontline L1/L2 troubleshooting experience with team leadership and process improvement, consistently reducing manual effort and accelerating incident resolution. An understated strength is his cross-domain fluency—from web server tuning to capacity planning—which helps him bridge development, operations and support effectively.
8 years of coding experience
4 years of employment as a software developer
Master's degree, Master's degree at University of Rajasthan
Stackoverflow
13reputation
16kreached
0answers
2questions
Github Skills (44)
kotlin8
searching-algorithms8
algorithms7
video-chat7
java7
php7
data-structures7
cpp7
npx6
react6
nodejs6
android6
python6
npm6
javascript6
Programming languages (8)
Github contributions (5)
vermagaurav8/callmeup
Apr 2021 - Oct 2021
A Simple Video chat app, developed using Peerjs + WebRTC.
Contributions:33 commits, 4 PRs, 16 pushes in 6 months
video-callreactpeerjsvideochatchat-app
vermagaurav8/Algo-DS-Notes
Apr 2020 - Oct 2021
My learning of Data Structures and Algorithms in C++ & Java.
Contributions:105 commits, 45 PRs, 66 pushes in 1 year 5 months
cppalgorithms-and-data-structuresjavadata-structures
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