Gavin Reynolds
Professional Services Team Lead, EMEA at PagerDuty
Glasgow, Scotland, United Kingdom
Summary
👤
Senior🎓
Top SchoolGavin Reynolds is a seasoned DevOps-focused technologist and leader with 12 years of experience building and scaling professional services across EMEA, currently heading PagerDuty’s Professional Services team. He combines hands-on engineering—contributing to the PagerDuty Terraform provider test suite and import functionality—with strategic practice development, go-to-market enablement, and pre-sales engagement. As the first Professional Services consultant for both PagerDuty and Chef in EMEA, he has a track record of establishing regional methodologies, mentoring teams, and shaping global initiatives. Comfortable across cloud, IaC, monitoring and automation tooling, Gavin blends empathy and technical rigor to solve complex operational challenges for customers. His background in high-performance computing and civil engineering underpins a pragmatic, systems-oriented approach to large-scale infrastructure problems.
12 years of coding experience
14 years of employment as a software developer
MSc High Performance Computing, MSc High Performance Computing at The University of EdinburghBEng Civil Engineering, BEng Civil Engineering at University of Glasgow
German, Dutch, French, English
Stackoverflow
151reputation
3kreached
0answers
1question
Github Skills (10)
terraformer10
pagerduty10
go10
go-testing10
terraform10
terraform-provider10
testing10
automations8
automation8
fortran6
Programming languages (10)
Github contributions (5)
PagerDuty/terraform-provider-pagerduty
Oct 2021 - Apr 2022
Terraform PagerDuty provider
Role in this project:
Back-end Developer & Test Automation Engineer
Back-end Developer & Test Automation EngineerContributions:7 reviews, 19 commits, 4 pushes in 5 months
Contributions summary:Gavin's contributions primarily focus on improving and expanding the test suite for the PagerDuty Terraform provider. They have added new test cases for business service subscriber resources, specifically testing user and team subscriptions. The commits demonstrate a focus on ensuring the correct functionality of the provider through comprehensive testing of various configurations. They also introduced an import functionality for the `pagerduty_business_service_subscriber` resource.
providerpagerdutyteam-communityterraformterraform-provider
gusrc/chef-icinga2
Oct 2015 - Nov 2017
Contributions:26 pushes, 10 branches, 4 tags in 2 years 1 month
git-mirroricingacookbookchef
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