Gemma Hanley is a software engineering team lead with eight years of tech experience, currently overseeing backend services for the BBC Archive and previously leading teams across News, Voice & AI, and personalization projects. She blends a strong testing and quality assurance background with hands-on leadership, having progressed from functional testing roles at Sky to directing engineering and test teams at the BBC. Gemma has deep experience in contact centre technology, web front-ends, conversational assistants and large-scale data stores, enabling her to bridge product, QA and platform concerns effectively. She is active in diversity and inclusion as co-lead of BBC’s WiSTEM Scotland chapter, working to strengthen support networks and inclusive practices within the organisation. Known for pragmatic problem-solving and cross-functional coordination, Gemma brings both technical rigor and people-focused leadership to complex, production-critical systems. Her early career in accountancy and bookkeeping gives her an unusual fluency with financial and operational detail that helps when aligning engineering work with business priorities.
8 years of coding experience
7 years of employment as a software developer
St Aloysius College
Bachelor’s Degree, Accountancy, Second Class, Division 1, Bachelor’s Degree, Accountancy, Second Class, Division 1 at The University of Glasgow
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Gemma Hanley - Software Engineering Team Lead at BBC