Geoffrey Gates is a QA Engineering Manager with 14 years of experience blending business analysis, QA, and release management to deliver reliable enterprise solutions. He has progressed from hands-on roles in requirements gathering and SIT to leading QA and engineering teams, most recently at Retired.com after senior solutions and business analyst positions at WAO Holdings and Flagstar Bank. Geoffrey is skilled at translating complex requirements into testable user stories, integration plans, and automation-ready use cases, with RPA and medical application product ownership experience. An engaging communicator and trusted SME, he builds long-term relationships across business and technical stakeholders to drive change management and user adoption. Based in Holly, Michigan, he brings a practical focus on immediate results while architecting processes that scale for future needs. A detail often overlooked: he pairs formal Windows systems training with deep operational experience from support supervision through enterprise release cycles, giving him a rare end-to-end perspective.
14 years of coding experience
5 years of employment as a software developer
N/A Windows OS Administration, N/A Windows OS Administration at computertraining.com
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Geoffrey Gates - QA Engineering Manager at Retired.com