Georgios Angelopoulos
Customer Success Manager - CSM at Cloud Software Group Africa, Eastern Europe and Middle East
Greece
Summary
👤
Senior🎓
Top SchoolGeorgios Angelopoulos is a seasoned Customer Success leader with over a decade of hands-on experience managing enterprise cloud accounts and technical support across EMEA, currently serving as Customer Success Manager for Cloud Software Group. He combines deep technical roots—from QA and VAS engineering to Netscaler escalation—with strategic TAM/CSAM experience driving onboarding, adoption, renewals and expansion for Citrix cloud portfolios. Known for being the primary customer advocate, he has managed diverse, high-profile accounts (including large telco and enterprise clients) and led cross-functional teams to resolve complex production issues. Georgios blends technical troubleshooting instincts with strong organizational and people skills, enabling smooth post-sale journeys and measurable satisfaction gains. Based in Greece and academically grounded with an MSc in Communication Systems and Signal Processing, he balances pragmatic engineering know-how with customer-centric program delivery. A pragmatic problem-solver who "also pushes buttons," he retains a hands-on mindset even in senior customer success roles.
10 years of coding experience
23 years of employment as a software developer
BSc (Hons), Engineering IT, Upper Second-Class Honours (2:1), BSc (Hons), Engineering IT, Upper Second-Class Honours (2:1) at De Montfort UniversityMSc, Communication Systems and Signal Processing (CSSP), MSc, Communication Systems and Signal Processing (CSSP) at University of Bristol
Stackoverflow
1,097reputation
326kreached
21answers
3questions
memory-leaks
top-5%
Github Skills (89)
tty10
tpm10
self-contained10
memory-leaks9
bare-metal9
kubernetes-cluster9
cli9
shell9
powerline9
windows-shell9
aws9
react9
os-agnostic9
console9
tmux9
Programming languages (13)
Github contributions (5)
geoangelotti/advent-of-code-2023
Dec 2023 - Nov 2024
Contributions:33 PRs, 87 pushes, 49 branches in 11 months
advent-of-code-2023clojuregoocamlpython
geoangelotti/vuetoto
Dec 2019 - May 2024
Contributions:28 PRs, 40 pushes, 1 branch in 4 years 6 months
todoappvuejavascript
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